Kimmy
Nate and the rest of the team at Deruelle's Auto Sales are phenomenal!! I will admit that I am not always the easiest of clientele to work with when it comes to car shopping. I am VERY particular and pay great attention to detail. Lucky for me, so does everyone at Deruelle's! I had been driving by their lot for about 6 months, always peeking over to see if I liked anything. I stopped in a few times, inquiring about different cars that I was semi interested in. Trying to get a car I really wanted, yet a car that met my boyfriends "specifications" proved to be challenging. However, he was the one buying it for me, so there had to be some give on my part. Each time I stopped into Deruelle's, the staff was extremely courteous, helpful and never condescending. I'm sure at one point these guys thought I was just pulling their chain as I always told them.. "When I find one I like, I'll be back with my boyfriend as he's buying it for me." Even if they did think that I was full of it, they never let on. They even had me write down what I was looking for, or what "specifications" I had, and they'd give me a call if they found anything. They stayed true to their word. Still, I couldn't find anything I liked,(well I found lots of things I liked, they just didn't fall within the budget we had set) and I was beginning to lose hope.
Until one day when I saw this REAL PRETTY blue Honda Civic! I jammed home to tell my BF about it. Little did I know, he had also seen it and had stopped by to look at it. He told me to go test drive it tomorrow and let him know what I thought. I took my youngest daughter with me and we drove it.. I mean REALLY DROVE IT! Next thing I know, Nate, who did not warn me that he sometimes gets car sick, was looking a little green. I felt terrible and apologized for driving like a crazy woman to which he said "Not a problem. So what do ya think?" I liked it, but I didn't think I loved it :( What I DID LOVE THOUGH, was the BOOMING STEREO SYSTEM IT HAD IN IT! Besides my kids, MUSIC is pretty much my life! I could never survive without it and this had to be one of the best stereo systems I'd heard. OF course, my daughter was sold on the system alone.. She's my concert side kick a lot of the time as for the most part, we have the same taste in music. So she was 100% in!
After driving it again, I realized I liked it more that I previously thought. After a thorough examination of the car, I found some minor things I wanted done. There were no batteries in the remote control for the stereo, couldn't have that. The middle console didn't shut quite right, couldn't have that. The rear interior light didn't work, couldn't have that. And I'd played with the stereo so much, I'd disabled it somehow. So we called them and Nate was soooo nice and said just to bring it on it. While they had my car, they rented me a 2014 Nissan Altima to drive until it was done. I liked it.. and thought, how will I go from driving this back down to the Honda? Well once I got the Honda, let me tell you, I did not feel like I was down-grading from the Altima. I actually enjoyed driving the Honda a lot more than the Nissan. And I've always been a Nissan Fan, my first car being a 1976 280Z 2+2, and then buying my first brand new car for myself in 1989.. a 1989 Nissan 240SX.. w/all the extras of course! I am now a true Honda car fan! First and foremost, the gas mileage I get is ridiculous! A GOOD - Ridiculous! And then there's that booming stereo system that makes all my awesome music sound even better.
I owe a big THANK YOU to all the staff at Deruelle's Auto Sales! They definitely went above and beyond in customer service when it came to the purchase of my car. Nate even stayed after close trying to help my boyfriend get the perfect financing because I insisted I had to have the car to take to the bay area the next day! Unfortunately, that bank didn't work out but Nate kept a smile on his face the entire time. I'm sure at one point, he thought I was completely crazy and wondered if he'd ever be done with me. Although he never led on about it. I am so grateful and thankful for EVERYONE at Deruelle's Auto Sales! They definitely went above and beyond to make this customer happy! So THANK YOU NATE, SIERRA and EVERYONE there at Deruelle's! You are all amazing and you get a rating of 10 out of 5 stars in my book!